We stand behind the quality of our products. If your order arrives damaged, broken, or defective, we will make it right with a replacement, store credit, or refund according to this policy.
This policy applies to items received damaged on arrival (DOA), items that are materially defective, or shipments with missing items.
Reporting Window and Eligibility
Report Timeframe: Notify us within 7 calendar days of the delivery date shown by the carrier tracking.
Eligibility: Items must have been purchased directly from hairhub.fun and received in damaged or defective condition.